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FAQ's

 
 
  1. Your 0845 number forwards to your current number. If you change that number, you will incur a charge.
  2. There is a premium for our special numbers. However, 95% of our numbers are standard and incur no charge.
  3. If you choose our voicemail service with your number there is a setup charge of £15

How do you make your money, after all you are a business?

Many telecom companies make their money on charging for setup and from call charges. Through the way minutes are bought on the UK telephone network we are able to take a very small fraction of the call charge paid by the local rate caller. Rather than taking a large profit from each customer we offer the service free and take an exceptionally small percentage, and expect to gain income through quantity.

I have never heard of you, what happens if you go bust?

This site is a new brand. It is a subsidiary of our parent company, Cleartech Consulting, which has been trading since 1994. We issue numbers on behalf of the main telephone providers and they setup the network for us. The providers' changes depend on the best deals available in the market. The numbers are with companies like BT, Cable and Wireless and Kingston Communications who are closely monitored by the telecoms regulator. In the unlikely event of the provider going bust, the numbers will be given to one of the other major telcos companies to manage. Your existing contract will not change - there will be no charges to you.

What are these special Numbers?

Some numbers are very easy to remember. Example 0845 123456. They are very much in demand, particularly by businesses, and thus market forces dictate that there is a charge for them. All special numbers are in the numbers list and are priced clearly.

Does this mean I loose my current number?

No. The 0845 numbers are routed to your existing number, so both will work concurrently.

As I get this service for free, do I loose quality of service?

No. All our numbers are routed in the same way any telephone company would route them - most through the BT infrastructure. It is all about the complicated telecoms charging system: we take advantage of it to offer you a free service.

If I move my home line or my office line, do I have to pay to move the number?

Yes, there is a £10 charge to move the number from your current line to another unless you move it in the first three months of 0845 service then its a £20 charge.

Do the 0845 numbers work on mobiles or other non geographic numbers?

Unfortunately no. They only work on normal land lines with standard dialing codes.

What does the voicemail service do?

We offer a service that allows your calls to be automatically answered by voice mail, or answered after a certain number of rings. You can collect the voice mail from any phone, at local call charge, using its own 0845 number.

What if I have a question that isn't cobered here?

E-mail us or call our help line on 0845 166 88 78

 

0845s.com & 0845s.co.uk's numbers are managed by Cleartech Telecom